Contact the business/vendor if you have any questions about a particular product. Content on our website is provided for general informational purposes and should not be considered medical advice. Product information is not intended to diagnose, treat, cure or prevent any disease. THE VILLAGE RETAIL is not liable for any individual reaction to any particular ingredient.
Unfortunately, we are unable to cancel any order once it has been submitted and/or obtains a tracking number. If you do not wish to keep the package, you may refuse it upon delivery to be returned to the business merchant. Most importantly, contact the business directly and refer to their policies.
Due to COVID-19, all orders are being processed and shipped within 12 to 14 business days. USPS are experiencing delays and unfortunately, we cannot account for that timeline.
Returns and exchanges
There are no refunds. However, for in-store purchases, exchanges are allowed up to 7 days after the date of purchase. Exchanges must be equivalent to or exceed the original purchase within the Retail Store. Another option, we can issue the refund on a gift card for the same value.
We've received great questions about the brands, placement, and more.
We are a permanent storefront.
27 brands are currently featured.
We worked with a small selection committee who attended our seasonal markets, community partners, and fellow business owners.
Yes, we will rotate brands every 4-6 months.
We look at a number of things: brand quality, uniqueness of product and overall business acumen. Brands must have experience with inventory management.
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